Say Less, Lead More: A Game-changing Approach to Empowering Your Team

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His new book expands on those ideas, with a fresh approach to workplace communication. Few leaders realize how easy it is to say things that inhibit creative solutions and escalate stress. In both high-pressure situations and routine scenarios, in every meeting and email, the wrong words will disempower and demoralize our colleagues. On the other hand, small changes in our language can lead to dramatic improvements in how our teams perform.

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